Formalwear FAQs: Sizing, Shipping & Returns

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Popular Questions

Use the size guidance on each product page and our online fit tools. Because we run a separates program, you can order any jacket size with any pant size. Our fit experts are also available if you'd like a second opinion.

Shipping is FREE for U.S. orders over $99. For orders under $99, there's a flat rate of $8.95. Additional fees may apply for Alaska, Hawaii, or international (Canada) shipments.

Standard delivery is generally 1–5 business days after your order ships (orders placed before 1pm EST usually ship the same day).

Yes. Return eligible unworn items with tags intact and in their original packaging within 30 days of receiving your order. Return shipping is not free. You may use your own return label or our optional label; $15 is deducted from your refund only if you use our label. See our Returns & Exchanges page for complete instructions.

We treat exchanges as new orders. Instead of waiting for your return to arrive, place a new order for the item you want so it ships immediately, then return the original unworn item within 30 days for a refund.

Visit our swatches page, choose up to 12 colors from the 400+ available, and check out - you only pay shipping.

It's a free tool that lets you design looks, add wedding-party members, assign outfits and sizes, send introductions, and track everyone's ordering progress in one place.

Yes. Book a free 30-minute phone consultation with a BLACKTIE stylist for help choosing wedding looks, colors and sizes, and coordinating your wedding party. No deposit is required.

Yes. Please start your return through our returns portal to receive a Return Authorization (RMA) number, and include it with your return so we can process it promptly.

Use the Order Status link in your confirmation email to check progress anytime, or log into your account. Contact us if you need help.