A man in a black suit and tie sits at a desk in a modern clothing store, wearing a headset and looking at a computer monitor. The background features a dark wood wall with a glowing 'BLACKTIE' sign and racks of suits.

Contact BLACKTIE

Whether you need sizing help, order support, wedding guidance, or product advice, our team is here to help before and after you order.

Fast Responses

We're here when you need us.

Expert Fit Support

Get the right fit, every time.

Wedding Guidance

Personalized help for your big day.

Easy Returns

Hassle-free & stress-free.

Choose the Best Way to Reach Us

Call Us

Mon–Fri: 10am–5pm ET

Sat–Sun: closed

(888) 349-4004

Live Chat

Chat with a style advisor in real time using the chat bubble at the bottom right.

LIVE CHAT →

Send Us a Message

Send us a message using the form below, and we'll respond within business hours.

SEND A MESSAGE →

Help Center

Browse FAQs, sizing guides, and common answers 24/7.

Visit Help Center →

Book an Appointment

Schedule a 1-on-1 session for weddings, sizing, and style guidance with our experts.

Book Now →

Mailing Address

BLACKTIE.com

84 Parker Ave

Trenton, NJ 08609

What Do You Need Help With?

Sizing & Fit

Shipping & Delivery

Returns & Exchanges

Wedding Party Help

Product & Style Advice

Order Questions

Send Us a Message

Send us a message using the form below. During business hours, we usually respond within a few hours. Messages received outside business hours are answered within one business day.

A man in a light gray suit with a green vest and tie stands among five bridesmaids wearing matching sage green sleeveless dresses at an outdoor wedding ceremony.

Planning a Wedding?

Speak with a BLACKTIE style expert for help with wedding-party looks, color coordination, and sizing your group with confidence.

Book an Appointment Use Wedding Party Planner

Contact Us FAQs

Our customer care team is available Monday–Friday, 10am–5pm ET, and is closed Saturday and Sunday. Call (888) 349-4004 or send us a message through the contact form. We typically respond within one business day.

We typically respond to contact-form inquiries within one business day. For immediate help, call us at (888) 349-4004.

Yes - our fit experts are happy to help by phone or contact form, and every product page includes size guidance.

Absolutely - book a free wedding consultation or use the Wedding Party Planner, and our team will help coordinate styles, sizes, and orders for your whole party.

Your order confirmation email includes a direct link to your Order Status page. You can also track from your account, or contact our team for help.

Order the new size as a new order so it ships right away, then return the original unworn item within 30 days. Our separates program often lets you swap just the piece you need.